Careers at DSP

Our mission drives us: Make Downtown Sacramento a better place to live, work and play.

Downtown drives for our regional economy and is source of civic pride. We consistently strive to move Sacramento forward through effective public-private collaboration and serve as the collective voice for downtown property owners.

We believe that cities are built for people – downtown’s residents, visitors, and workforce. So, our work is driven by our people – the DSP team.

 

Job Opportunities

If you would to play a part in shaping our community’s future, the following job opportunities are available through the Downtown Sacramento Partnership:

Downtown Guide (Full-Time)

This position reports to the Community Services Manager and is part of the Downtown Sacramento Partnership street team. This position patrols the downtown district from Front Street to 16th Street and from H to L streets acting as an information ambassador for the general public and downtown business community equipped with maps, two-way radios, and smart phones. Downtown Guides act as the eyes and ears for Downtown police and local officials, work in direct partnership with the Downtown merchants to keep an open line of communication between local agencies and the people they serve. You will assist with reporting criminal and nuisance activity and work with law enforcement to improve public safety downtown.
Specific duties:

  • Assist locals/tourists/customers with directions and information, handing out relevant brochures and maps and guiding walking tours
  • Eyes and ears for city agencies (i.e. SPD, Fire, Parks, Parking, etc.)
  • Identify and seek solutions to blight and hazards
  • Knowledge of downtown landmarks
  • Knowledge of the downtown traffic grid
  • Strong work ethic
  • Applicant must be a people person
  • Working knowledge of radio “9 codes”, phonetic alphabet, and radio procedures
  • Document all activity on appropriate forms
  • Escort employees and patrons
  • Document and report graffiti

Knowledge/Skills required:

  • Excellent verbal and written communication skills
  • Customer service experience
  • Knowledge of downtown landmarks
  • Knowledge of the downtown traffic grid
  • Strong work ethic
  • Applicant must be a people person
  • Working knowledge of radio “9 codes”, phonetic alphabet, and radio procedures
  • Document all activity on appropriate forms
  • Escort employees and patrons
  • Document and report graffiti

Physical Requirements: Incumbent must be able to patrol (walk) on foot for a 10 hour shift exposed to all weather elements (hot, cold, rain, sunshine). Incumbent will be expected to navigate varied terrain including curbs, sidewalks, grass, uneven dirt and boardwalks, etc. This position will patrol regardless of weather conditions.

Hours: Full-time (40 hours) and must be available 7 days a week between the hours of 8:00am to 10:00pm (10 hour shifts)

To apply: Please pay special attention to these instructions. Failure to follow them will disqualify you as an applicant. Submit your cover letter, including salary expectations, along with your resume and (3) business references to humanresource@downtownsac.org. Reference GUIDE TEAM MEMBER in the subject line in your email. Please include the date of your availability and a statement indicating why you want to be considered for this position.

Phone calls or personal visits will not be accommodated without an appointment. Only complete application packets will be considered, and only the most qualified individuals will be contacted for an interview.